Terms & Conditions

Welcome to LeBene. These Terms & Conditions govern your use of our website lebene.bharatbizmart.com and any purchase made through it. By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, please discontinue use of this website.

1. Eligibility

By using this website, you confirm that:
• You are at least 18 years of age
• You have the legal capacity to enter into a binding agreement
• All information you provide to us is accurate and complete

2. Products & Descriptions

LeBene makes every effort to ensure that product images, descriptions, colours, and specifications are accurate and up to date. However:
• Minor variations in colour or appearance may occur due to differences in screen resolution or photographic lighting
• Product availability is subject to change without prior notice
• LeBene reserves the right to modify or discontinue any product at any time

3. Pricing

All prices are listed in Indian Rupees (INR)
• Prices include applicable taxes unless stated otherwise
• Prices are subject to change without notice
• The price displayed at the time of checkout is the final price charged to you
• In the event of a pricing error, LeBene reserves the right to cancel the order and issue a full refund

4. Orders & Payments

• All orders are subject to product availability and acceptance by LeBene
• Payments are processed securely through Razorpay. An order is confirmed only upon receipt of successful payment.
• If a payment fails, please verify with us before re-placing the order to avoid duplicate charges
• LeBene reserves the right to cancel any order suspected of fraud, abuse, or policy violation. A full refund will be issued in such cases.
• You will receive an order confirmation email upon successful payment. Please retain this for your records.

5. Razorpay Payment Gateway

LeBene uses Razorpay as its exclusive payment gateway. By completing a purchase, you also agree to Razorpay’s Terms of Service and Privacy Policy. LeBene does not store, process, or have access to your payment card or banking credentials. All financial transactions are encrypted and handled by Razorpay’s secure, PCI-DSS compliant infrastructure.

6. Intellectual Property

All content on this website — including but not limited to product images, descriptions, logos, brand name, design, and text — is the exclusive property of LeBene and is protected under applicable Indian intellectual property laws. Any unauthorised reproduction, distribution, or commercial use of our content is strictly prohibited and may result in legal action.

7. User Conduct

By using this website, you agree not to:
• Use the website for any unlawful or fraudulent purpose
• Attempt to gain unauthorised access to any part of the website or its servers
• Submit false, misleading, or defamatory reviews or information
• Use any automated tools, bots, or scrapers to extract data from the website
• Engage in any conduct that disrupts or damages the functionality or reputation of LeBene

8. Limitation of Liability

To the fullest extent permitted under applicable law, LeBene shall not be liable for:
• Any indirect, incidental, consequential, or punitive damages arising from use of the website or products
• Losses caused by events beyond our reasonable control (force majeure)
• Inaccuracies in third-party content linked from or to our website
In all cases, LeBene’s maximum liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

9. Disclaimer of Warranties

The products and services on this website are provided ‘as is’ and ‘as available’. LeBene makes no warranties — express or implied — regarding the fitness, merchantability, or uninterrupted availability of any product or the website itself.

10. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India. We encourage customers to first contact us to resolve any issues amicably before initiating legal proceedings.

11. Modifications to Terms

LeBene reserves the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be published on this page with the updated date. Continued use of the website following any changes constitutes your acceptance of the revised terms.

12. Contact Us

• Email: lebenehair@gmail.com
• Phone: +91 98119 66306
• Available: Monday – Saturday, 10:00 AM – 6:00 PM IST
• Website: lebene.bharatbizmart.com