Privacy Policy
Privacy Policy
LeBene (‘we’, ‘our’, or ‘us’) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding it when you visit or shop at lebene.bharatbizmart.com.
1. Information We Collect
When you browse our website or place an order, we may collect the following:
• Personal Details: Your name, email address, phone number, and delivery address
• Payment Information: Handled entirely by Razorpay. We do not store your card, UPI, or banking credentials on our servers.
• Order Details: Products purchased, quantities, transaction IDs, and order history
• Technical Data: IP address, browser type, device information, and browsing behaviour collected via cookies
2. How We Use Your Information
We use the information collected to:
• Process, confirm, and fulfil your orders
• Send order confirmations, shipping updates, and delivery notifications
• Provide customer support and respond to queries
• Improve website experience, product listings, and service quality
• Send promotional communications — only if you have opted in to receive them
3. Payment Security
All transactions on LeBene are processed through Razorpay, a PCI-DSS compliant payment gateway trusted by thousands of Indian businesses. Your payment credentials are encrypted and handled entirely by Razorpay’s secure infrastructure. LeBene does not have access to, or store, any payment card or banking information.
4. Data Sharing
We do not sell, rent, or trade your personal information to any third party for commercial purposes. Information may be shared only in the following circumstances:
• With shipping and logistics partners — solely to fulfil and deliver your order
• With Razorpay — for secure and compliant payment processing
• With legal or governmental authorities — when required by applicable law
5. Cookies
Our website uses cookies to improve your browsing experience. Cookies allow us to maintain your shopping cart, remember your preferences, and analyse site traffic. You may disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
6. Your Rights
As a user, you have the right to:
• Access the personal data we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal data, subject to legal and operational requirements
• Withdraw consent to marketing communications at any time
To exercise any of these rights, email us at lebenehair@gmail.com with your request.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable Indian law. Order and transaction data is typically retained for a minimum of 2 years for accounting and compliance purposes.
8. Third-Party Links
Our website may contain links to third-party websites or platforms. LeBene is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.
9. Children's Privacy
Our website and products are intended for users aged 18 years and above. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us immediately.
10. Changes to This Policy
LeBene reserves the right to update this Privacy Policy at any time. The latest version will always be available on this page with the revised ‘Last Updated’ date. Continued use of the website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
For any privacy-related questions, requests, or concerns:
• Email: lebenehair@gmail.com
• Phone: +91 98119 66306
• Available: Monday – Saturday, 10:00 AM – 6:00 PM IST
• Website: lebene.bharatbizmart.com